FAQ TOKEN BUYERS

In this section you have aswers to some questions about Rockchain that you may already have.

The ROK token crowdsale begins on November 01, 2017 and runs through December 01, 2017 or until hard cap is reached. We will accept only ETH.
You need first to sign up on rockchain.org and filling the contributor form with some requested information (mail, name and so forth). After that, the smart contract address will be display.
The hard cap is $35M corresponding to 100M ROK tokens are being sold at a price of $0.35.
The minimum purchase for the crowdsale is 0.1 ETH and an offered discount of 10% for the first 5 days and 5% for the next 5 days during the crowdsale.
We are already in conversation with some highly respected exchanges. We can’t disclose any details at this time, but rest assured we are doing everything in our power to get listed. It's in our best interest as well as the community's.
The ROK token is the sole and unique value exchange mechanism on the Rockchain infastructure for companies and individuals to administrate their distributed data privacy rules, including data transfers, documents partial disclosure, distributed computations with partially public results.
Rockchain infrastructure let companies define their cursor between
1. Their privacy and their data protection
2. The publicly disclosed data and open collaboration opportunities.
We're dedicated to building the Rockchain infrastructure though a single token issuance, and we guarantee the ownership of the infrastructure by the initial token buyers without any dilution by further token issuances.
The KYClist was open to members of our community and guarantees participation in the token sale. You do not need to be KYClisted to participate if your purchase is not up to 3 ETH. The smart contract verify within the KYClist if you are allowed to claim your ROK Tokens at the end of the crowdsale. You have to sign up on our website rockchain.org to have the possibility to claim your ROK Tokens.
ROK tokens will be immediately claimed and distributed at the end to prevent the creation of a second market. Token buyers who have participated for more than 3 ETH have to sign up on our web site to claim there tokens: rockchain.org

In this section you have aswers to some technical questions.

No, because you will lost your ERC-20 tokens with your exchange account/wallet. Please provide an ETH address account from your hardware wallet (Ledger or Trezor) or by creating a new one with myetherwallet.com : how to buy token tutorial
The following wallets are known to be compatible with Ethereum tokens (ERC20 standard) and may allow you to receive and view your balances. MyEtherWallet (no download needed), Mist (Desktop), Parity (Desktop), imToken (iPhone), imToken (Android).
Yes, see the instructions for recovery of the private key below.
If this happens, please contact us directly on icosupport@rockchain.org as soon as possible. However, Rockchain is not responsible for any delays, losses, costs, expenses, or other issues relating to or arising from the loss of your private key or any other access credentials.
You must get in touch with us about a correction to your address before the distribution BEGINS. Please email icosupport@rockchain.org with all information regarding your payment including transaction id, email, and name.
The transactions should have been rejected or not mined, your balance has not changed. Please try again with enough gas, set to: 250,000
There are many exchanges that sell Ethereum for fiat or cryptocurrency, these include: Coinbase, Poloniex, Kraken, Bitstamp, Bitfinex, Bittrex, Cex.io. Please send your purchased ETH to a compatible wallet whose private keys you own and control, before sending to the token sale.
TSend a request to icosupport@rockchain.org and we will try to address your question.

Knowledge Base
Wallets to Receive Tokens

Any Bitcoin/Ethereum Exchange: Coinbase, Poloniex, Kraken, Bitstamp, Bitfinex, Bitrexx, Cex.io, Exodus, Paymium.
The following wallets will not display ERC20 tokens but it is possible to export the private key to a wallet on the compatible list and retrieve tokens.
You may want to import your JSON file or HD Wallet Seed to MyEtherWallet.
EthereumWallet
Exporting Private Key: Click the download arrow in the top right and download the wallet JSON file
Parity
1) macOS : ~/Library/Application\ Support/io.parity.ethereum/keys/
2) Linux:~/.local/share/io.parity.ethereum/keys/%
3) Windows: HOMEPATH%/AppData/Roaming/Parity/Ethereum/keys Mist
Mist Ethereum Wallet Accounts → Backup → Accounts → Keystore
imToken
Profile → Manage Wallets → Click on your Wallet address → Backup Keystore
1) Buy ETH on a cryptocurrency exchange, unless already owned.
2) Transfer ETH to a compatible wallet (see below).
3) MyEtherWallet (no download needed), Mist (Desktop), Parity (Desktop), imToken (iPhone), imToken(Android) .
4) Send a deposit to the payment address displayed with correct gas limit values .
Token sale deposit transactions need to have non-default gas limit (a.k.a. transaction maximum gas). This is because token sale transactions are more complex than simple Ethereum transfer transactions. The default gas limits is too low to correctly perform a token sale deposit.
To participate in an Ethereum token sale you need to fill your transaction in with following detail:
1) Address or ENS rockchain.eth - this is given you on the token sale payment information page.
2) Gas limit: 250,000 - gas tells that this is a smart contract transaction and is more expensive than normal Ether transfer.
Note: For any wallet always check your gas limit !